Employment

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Employment

Why You Should Choose CMX

With more than a decade of experience, we have established ourselves as a leading provider of exceptional customer service solutions. Our organization combines expertise, innovation, and a people-oriented approach to create opportunities for personal and professional growth. There are many good reasons to work with us – here are a few listed for you:

Paid Onboarding

At CMX, you'll be paid from day one of your employment, including the first weeks of basic training.

Flexibility

Whether full-time or part-time, you'll receive your shift schedule in advance and have the option to swap shifts with your colleagues.

Work from Home

You can work in a hybrid setup or 100% remotely. We offer flexible work models that fit your lifestyle.

Continuous Development

Being part of CMX means that after the initial onboarding training, the learning never stops. We are always interested in developing new knowledge as well as enhancing your existing skills:
Onboarding Process -> Job-Specific Training -> Refresher Training -> Personal Development and Career Planning

Bonus/Reward Models

In many of our projects, you can earn an extra bonus each month in addition to your fixed salary for exceeding performance targets.

Innovation-Oriented Community

Work side by side with forward-thinking colleagues in an environment that fosters creativity and delivers innovative customer-oriented solutions. Our network of skilled colleagues and mentors will help you succeed and ensure your success is always at the forefront.

Bonus and Discount Programs

Locally, we collaborate with various partners to offer you additional discounts. Feel free to ask during your interview for details about our bonus and discount programs.

Diversity

We work together: unity and diversity define our collaboration. The greatest challenges are solved through diverse perspectives, and our high level of diversity allows us to achieve excellent results.

Customer Service Advisor

Curious to learn more?
Want to find out what the job is all about and what a typical day looks like?

Click here to get all the details and an inside look at the role.

Here are some details about our application process:

  • 1. Submit your application

    Send us your complete application documents

  • 2. Review of your documents

    We carefully review your application and will get back to you promptly.

  • 3. Language test (if required)

    For certain projects, we conduct a brief language test.

  • 4. Introduction with HR

    In an initial conversation with our HR team, you’ll have the opportunity to learn more about us and the position, and ask any questions you may have.

  • 5. Personal interview with the team

     In a second interview, you’ll meet the relevant team leader.

  • 6. Decision

    After the interviews, we will provide feedback as quickly as possible.